Terex Distribution

Our Worldwide Parts Distribution Center, Southaven, Mississippi

The Parts Distribution Center houses many computerized systems for product support, accuracy and efficiency.  It inventories over 215,000 different part numbers and has the capability to ship over 10,000 line items per day.

A high tech storage retrieval carousel system is one of the latest technological improvements to the Parts Distribution Center.  This computerized parts retrieval system provides increased accuracy and productivity in materials handling, resulting in improved customer service.

In addition, the most up-to-date packaging equipment means your part will arrive completely intact and ready for immediate customer use.

Our Parts Sales Department: Working With The Customer In Mind

You can count on our experienced factory-trained customer service representatives to provide the most up-to-date order status and technical support.  The most current catalogs and products publications are used to insure that our customers always receive the proper replacement parts.

We offer 24-hour emergency parts service as part of our total commitment to product support.

The Best Quality Part Available: Our Commitment to Excellence

Our distribution system would mean little without our dedication to providing the best parts available.  All of our parts and equipment are manufactured to exact Original Equipment Manufacturer specifications, using only the highest quality materials.

An excellent warranty program stands behind each and every product.  Our entire parts team is constantly striving to find ways to better meet customer needs through product and service enhancements.

Internet Order Entry: State-Of-The-Art Technology To Make Ordering Easier

Coordinating our parts ordering process is the state-of-the-art Internet Access, an on-line order entry system used by virtually every dealer.  This system computerizes the entire parts ordering process, providing access to essential parts information with a touch of a button.  It delivers vital replacement parts information in second, including model use information, order status, shipping details and much more.

Our main priority is providing excellent product support and customer service.  A world-class operation, with a commitment to personalized service, makes us a leader in the earthmoving and lifting equipment industry.

Southaven Warehouse: A High-Tech Headquarters

The parts Distribution Center, located in the greater Memphis, Tennessee area, serves as one of our hubs for all of your product support, parts and service needs.

The 500,000 square foot facility, located just a few miles from the Federal Express Headquarters, provides immediate shipping opportunities for every parts order.  Combine this with our overnight truck service to twenty states and you can rest assured that your part is on its way to you just hours after placing your order.